What Data We Collect and Why
We collect information you give us directly — your name, contact details, account credentials and the payment method you choose when funding your wallet. When you deposit using JazzCash or Easypaisa, we record the transaction reference and amount; Raast transfers are logged against your account in
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the same way. We also collect device and session data automatically — browser type, IP address and pages visited — to keep your account secure and improve how the platform performs on mobile. We do not sell your personal data to third parties. Data shared with
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payment processors like JazzCash, Easypaisa and Raast is limited to what those services need to complete your transaction. We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. If you are in
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a region where access to w33com is subject to local law, those legal requirements may also shape how long we keep certain records. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.